Effective Date: Tueday 17th June 2025
Thank you for choosing to be part of our community at tauhope.com. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tauhope.com, use our services, or engage with us in any other related ways.
If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Register on the website
- Subscribe to our newsletter
- Fill out a form
- Contact us
Types of Personal Data may include:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (handled securely via third-party processors)
- Any other information you provide directly
We also collect non-personal information automatically, such as:
- IP address
- Browser type and settings
- Pages you visit
- Time spent on our site
- Device information
- Referring URLs
2. How We Use Your Information
We use your personal information to:
- Provide and maintain our services
- Personalize your experience
- Process transactions
- Send newsletters, marketing or promotional materials
- Respond to inquiries and customer service requests
- Improve our website and services
- Detect and prevent fraud or abuse
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Trusted third-party service providers (e.g., payment processors, email marketing platforms)
- Legal authorities, if required by law or to protect our legal rights
- Business transfers, in connection with a merger, sale, or acquisition
All third parties are required to maintain the confidentiality of your information and use it only for the purpose for which we share it with them.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand and save your preferences
- Measure site traffic and usage patterns
- Enhance user experience
You can choose to disable cookies through your browser settings, but some features of the site may not function properly.
5. Data Retention
We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, and to comply with legal, tax, and regulatory requirements.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw your consent
- Object to or restrict our processing of your information
- File a complaint with a data protection authority
To exercise any of these rights, please contact us.
7. Data Security
We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from children. If we learn we have collected personal data from a child without parental consent, we will delete it promptly.
9. International Data Transfers
If you are located outside of the United Kingdom or South Africa, please be aware that your information may be transferred to and processed in your country where data protection laws may differ.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you by revising the “Effective Date” at the top of this policy or through other appropriate means. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.